A sorted queue is often ordered by maloperations. That can be lead to capital problems or to no harm - depending on the queue content. But it is a hassle at all. Some sites work with sorted queues that are ordered later in the workflow. My understanding of a straight workflow is different. Either a queue is sorted or it isn't. In that case you can prevent users from ordering. Simply don't give them the permission to reorder stories. Of course that's not a general option because some users definitely need to reorder stories.

In that case you can automate the resorting procedure. The following simple script is started by crontab regularly.

Andreas Hartmann, 15.07.2007 13:36: